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Cookies Policy

This Cookies Policy explains how Velvet Spin Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of our services.

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About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to remember information about your visit and can help the website operate, understand how it is being used and provide a more relevant experience.

Review contents

Velvet Spin Casino may use cookies, web beacons, pixels, software development kits, local storage and related technologies. For simplicity, this policy refers to all of these technologies as cookies unless a separate distinction is needed. Some cookies are placed by us, while others may be placed by service providers that support website functions, security, analytics or advertising.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain for a period of time or until they are deleted. The length of time a cookie remains available can vary depending on its purpose, your browser settings and the service that places it.

Cookies do not usually contain information such as your name or full account details. However, information collected through cookies may be linked with other information that relates to your device, account or use of the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable requirements.

Why we use cookies

  • To help the website load, function and remain secure.
  • To remember choices you make, such as language, region or cookie preferences.
  • To support account access and other features you request.
  • To understand how visitors use the website and identify areas that may be improved.
  • To help us measure the performance of content, promotions or online campaigns.
  • To deliver or assess advertising and marketing where this is permitted and relevant.
  • To detect unusual activity, misuse, fraud or other security concerns.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, secure areas, account sessions, identity checks, fraud prevention, load balancing and the operation of cookie preference tools. Because they are necessary for requested services or website security, they may not be available for complete opt-out through a cookie banner. If you block them in your browser, parts of the website may not work correctly.

Preference and functionality cookies

Preference cookies help the website remember information that makes your visit more convenient. For example, they may remember display settings, selected preferences or the choices you have made about cookies. These cookies are not always essential, but disabling them may mean that you need to repeat certain selections during later visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are viewed, how visitors move through the site, whether content loads correctly and whether technical errors occur. This information can help us improve usability, performance and the general quality of the website.

Analytics information may be collected in an aggregated or otherwise controlled form. The availability and operation of these cookies may depend on your consent, your cookie settings and the practices of the relevant service provider.

Advertising and marketing cookies

Advertising or marketing cookies may be used to measure campaigns, limit repeated advertisements, understand the effectiveness of promotional content or present information that is more relevant to your interests. These cookies may be provided by third parties and may recognise a browser or device across different websites or services.

Marketing cookies are not required for basic website use. Where consent is required, these cookies will be used in line with your choices. You can also manage some advertising preferences through your browser, device settings or tools made available by relevant advertising providers.

Security and fraud-prevention technologies

We may use cookies and similar technologies to protect the website, confirm that activity is genuine, identify automated or suspicious behaviour and help prevent misuse. These technologies may operate alongside other security measures and may be necessary to provide a safe online environment.

Third parties, privacy and updates

Third-party services

Some cookies or similar technologies may be provided by third parties that help us operate, secure, analyse or promote the website. These parties may process information collected through their technologies in accordance with their own privacy notices and terms. Their services may change over time, and their cookies may have different names, purposes and retention periods.

We do not control every third-party technology or the settings of every external service. You should review the relevant provider's information if you want to understand how that provider collects or uses data. Where appropriate, third-party cookies can be managed through our preference tool, your browser settings or controls provided by the third party.

Information collected through cookies

Information collected through cookies may include your IP address or an approximate location, browser and device details, operating system, referral information, pages viewed, actions taken, time spent on pages, technical events and cookie preferences. The information collected will depend on the type of cookie, your settings and how you use the website.

We may use this information for website operation, security, service improvement, reporting, compliance, marketing measurement and other purposes explained in our Privacy Policy. We may combine cookie information with information collected directly from you or generated through your use of our services where this is permitted.

Retention and international processing

Cookies may remain on your device for different periods depending on their purpose. We retain related information only for as long as reasonably needed for the relevant purpose, to meet legal or operational requirements, resolve disputes, maintain records or protect the website and its users. Retention periods may differ between cookie categories and service providers.

Some service providers may process information outside Australia. Where this occurs, appropriate arrangements and safeguards may apply in accordance with relevant privacy requirements. Further information about the handling of personal information is available in our Privacy Policy.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page. You should review this policy from time to time so that you understand the current use of cookies and the choices available to you.

Questions or concerns

If you have a question about this Cookies Policy or want to ask how your information is handled, please use the contact or support options provided on the Velvet Spin Casino website. We may need enough information to understand and respond to your request, but you should avoid sending sensitive account or payment information through an unsecured channel.